What is the Estimated delivery time?
We generally ship the items within 1-2 working days. For Orders within NCR, we process and ship orders within 1 day. We try to get your product as soon as possible, nonetheless, in some situations, it may take a bit longer and we cannot provide any guarantees for the third party logistics company. In event of any delay from the courier company, we will be doing a follow-up on your behalf with the courier company to sure the item is delivered to you earliest without any hassle.
Can I get my order delivered earlier?
We process your orders in the quickest possible time, within 1-2 working days. The rest of the time is taken by the courier companies and hence is outside of our authority. Accordingly, the fastest we can deliver is 2-7 days and also based on your location.
What will happen if I missed my delivery today?
If you were not present when our courier partner attempts to deliver your order, they will try to contact you. Most of the logistics company try to make two additional attempts within 3 days, after which your package will be returned to us. You can ask for it to be re-ordered in future, depending on your availability.
Who is your shipping and logistics partner?
We use FedEx, Bluedart, Delhivery, EcomExpress, Speedpost, etc for all our shipping. Shipping is free for any order above 300 Rs. You will be notified on SMS and email when your order is shipped with a tracking number and other details. You can also track directly from the courier company with help of a tracking number if required. As we cannot provide any guarantees for the third party logistics company. In event of any delay from the courier company, we will be doing a follow-up on your behalf with the courier company to sure the item is delivered to you earliest without any hassle.
I would like to return something I bought?
We are happy to offer a 2-day, "No Questions Asked" return policy for unused and unworn items that still have the tag/labels attached. Your return shipping charges will be free. Please keep the parcel packed and ready and address all returns to our address, our logistics partner will pick the parcel from you.
Please allow for two weeks from the time that once you send the parcel, for us to process your refund. Check our refund policy for more details.